Privacy Policy

Privacy Policy

1. Introduction

Our customers' privacy is a top priority. This privacy policy explains how we collect, use and share your personal data when you visit or make a purchase on our website www.altis-france.fr.

2. Personal data we collect

When you visit altis-france.fr, we automatically collect certain information about your device, including:

  • your web browser,
  • your IP address,
  • your time zone,
  • as well as certain cookies installed on your device.

As you browse our site, we also collect:

  • the web pages or products viewed,
  • the sites or keywords that referred you to our site,
  • the way you interact with the site.

This data is collected via cookies and other similar tracking technologies.

3. Use of your personal data

The personal data collected is used to:

  • process your orders (payment, shipping, billing, confirmation),
  • communicate with you,
  • improve and optimize our site and services,
  • provide you with personalized information or offers about our products and services.

4. Sharing of your personal information

We share your personal data only with third parties necessary for the operation and improvement of our site, including:

  • Shopify Inc., which hosts our online store;
  • Google Analytics, to analyze the use and performance of our site;
  • Google Ads, for measurement, remarketing and the delivery of targeted advertising;
  • Meta Ads (Facebook & Instagram), for delivering personalized advertising and tracking conversions.

You can learn more about how Google uses data here:
👉 https://www.google.com/intl/fr/policies/privacy/

To disable Google Analytics:
👉 https://tools.google.com/dlpage/gaoptout

To manage your Meta advertising preferences:
👉 https://www.facebook.com/settings/?tab=ads

Your personal data may also be shared where required by law, in particular in connection with legal obligations, judicial proceedings or requests from competent authorities.

5. Your rights

If you reside in Europe, you have the right to:

  • access the personal data we hold about you,
  • request its correction, update or deletion.

To exercise these rights, you can contact us via our contact page or by email at contact@altisfrance.fr.

6. Data retention

When you place an order on the site, we keep your order information in our records for administrative, accounting and legal management purposes, unless you explicitly ask us to delete it.

Personal data related to orders is kept for a maximum period of 10 years, in accordance with applicable legal and accounting obligations.
Data used for marketing or statistical purposes (cookies, analytics tools, advertising) is kept for a maximum period of 24 months, unless you object or withdraw your consent.

At the end of these periods, your data is deleted or anonymized.

7. Changes

We reserve the right to modify this privacy policy at any time to reflect legal or organizational changes. Any update will be posted on this page.

8. Contact

For any question, access request or complaint concerning this privacy policy, you can contact us at:

📧contact@altisfrance.fr